Cancellation And Refund Policy
Our Cancellation and Refund Policy outlines eligible cancellation conditions, refund eligibility, and the process for both. Exceptions include customized items and services rendered. Policy updates will be communicated promptly.
Cancellation Conditions:
Any cancellations and returns to the order shall be made before 48 hours of the actual time of delivery to claim a refund of the paid amount. No refund shall be made once the 48hr delivery window starts. In the case of Courier, product cancellation is not possible if the product is dispatched.
Refund Eligibility:
Refund shall be made under the following conditions:
- Order was cancelled.
- Order was not delivered to the recipient. ( This does not include the case for unfounded recipient )
- If there is any complaint regarding the quality of the product being delivered, we will inquire about the same and if it is found to be true, the customer will get a full refund or the product will be replaced.
Cancellation Process:
Cancellation of order shall be made by mail with Subject: ” Cancellation Request” and sent to our email ID tradingaarambh5@gmail.com. Mail shall contain the following details –
- Order ID:
- Cancellation Reason:
- Refund Account Details:
Refund Process:
A refund can only be requested in case of service failure, our team will evaluate if an order qualifies for a refund and the decision of our management will be final. The refund amount in no circumstances can exceed the amount paid by the customer, we are not liable for any loss or claim beyond the amount actually paid by the customer.
If approved , the amount will be processed and credited to the original payment method within 7- 10 business days
Policy Updates:
Policy updates may occur to reflect changes in regulations, business practices, or customer feedback. We notify customers of any updates through our website or direct communication channels to ensure transparency and compliance.
Cancellation Product:
In case of Cancellation, a 5% charge will be applicable. You will be processed and credited for the cancelled product, within 7 days of cancellation. You will be liable to pay one-way shipping charges, in case of cancellation.
Refund Policy
- Any discounted or exempted amount can not be claimed for refund.
- In all matters concerning Cancellation and refund, aaeambh’S shall have the deciding hand.
- Aaeambh may amend its Cancellation And Refund Policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by email or an announcement on the website.
Contact Information
Questions about the Terms of Service should be sent to us at eurobagsinfo@gmail.com